Privacy Policy


Our privacy statement

React is committed to protecting your privacy and this statement describes how React collects and uses personal information. The terms of this statement may change, to keep up to date with current guidelines.

If you have any queries about this Privacy Statement please contact the Data Protection Coordinator at React, St Luke’s House, 270 Sandycombe Road, Kew, Surrey, TW9 3NP.


How do we collect information?

You provide us with your details when you enquire about our activities, make a donation or online purchase. We may also receive information about you from third parties, for example from our service providers or from a friend who wants to tell you about our website or the fundraising activities we carry out.

What information do we collect?

The personal information we receive might include name, date of birth, email address, postal address, telephone number and credit/debit card details and your reason for supporting React.

How do we use this information?

We will use your personal information:

  • • to provide you with the services, products or information you have requested.
  • • to create a supporter record for you if you make a donation.
  • • for administration purposes.
  • • to further our charitable aims, including for fundraising activities.

As part of this, we may analyse the information to create a profile of your interests and preferences so we can contact you in the most appropriate way and with the most relevant information.

We will never share your information that allows you to be contacted by other organisations.

Our promise

We want to make sure you have a great experience of React. It’s important to us that we communicate in the best way for you. If you would like to amend your contact preferences at any time please do get in touch us at react@reactcharity.org.

How do we protect personal information?

All details received through our online forms are stored in a secure and password protected database. We also use a secure server when you make a donation or payment via our websites. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Cookies and anonymous data

We may collect and record information in order for us to understand more about how our site is used and in turn make sure the site reflects your needs. To do this we may send cookies to your PC. A cookie is a small file that contains information that allows us to recognise that you have used the site before, but will not contain any personal data.

By browsing our site, you are accepting our use of cookies. If you do not want cookies to be stored on your PC it is possible to disable this function within your browser settings without affecting your navigation around the site, see here for our full Cookies Policy.

Your consent

By providing us with your personal data, including information such as your reason for supporting React, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

Right of access

You have the right to ask for a copy of any information held about you and ask for any inaccuracies in your information corrected. If you wish to exercise these rights, please contact us at: React, St Luke’s House, 270 Sandycombe Road, Kew, Surrey, TW9 3NP, by phone on 020 8940 2575, or email react@reactcharity.org

Links

Our website may include links to websites run by other organisations. React is not responsible for the privacy practices of these websites and we recommend you read each privacy policy carefully.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.

We may change the terms of this Privacy Statement from time to time and any changes will be made here. By continuing to use our website you will be deemed to have accepted such changes.

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